We gladly accepts returns for products purchased from any of our U.S East Coast Blow Dry Bar locations or from our online store (oneblowdrybar.com) for a full refund/store credit within 30 days of online shipment date or original purchase date in-salon. Unfortunately, blowpro products purchased from other retailers are subject to the return policies of those retailers and oneblowdrybar® will not be accepted by our blow dry bar salon locations. Please reach out to the retailer you had purchased the product from. if you need to make a return. Please note that our gift-cards may not be returned and should be treated like cash. They cannot be replaced if lost or stolen, and they expire 1 year from purchase date. They cannot be redeemed for cash unless required by law. We do not issues refunds on services that have been previous render, nor used/unused series or memberships. If you cancel your appointment that was made over 60 days prior and had follow our cancellation policy, a refund will be issued as a oneblowdrybar® merchant credit!
If returning my mail, Please Completely fill out oneblowdrybar® returns form that came inside your package. Please ship the form and item (s) back to us, using a carrier of your choice. Be sure to include your order number, name, email address, mailing address and phone number, in case we need to contact you for any reasons. We recommend using an insured and traceable delivery method. oneblowdrybar® is not responsible for returns that are lost/damaged during transit. Please send your returns to:
Returns sent to us by mail, the original purchaser will be refunded. By the original method of payment. All refunds will be made in U.S. dollars and can only be shipped to a mailing address located within the United States. We regret that we are unable to refund your shipping fees unless the return was due to a mistake on our part. If you received the item (s) as a gift, and do not want the refund to go back to the original purchaser. Please indicate this on your returns form. In that case, we will issue a oneblowdrybar gift card for the appropriate refund amount. Returns that are either (a) not accompanied by the original order details or (b) received more than 30 days after the purchase date will be exchanged for a oneblowdrybar store credit in the amount of the item sales price.
Bring your return to any oneblowdrybar , U.S East Coast Blow Dry Bar Location along with a receipt showing the price paid for the product and within 30 days. (e.g., print-out of email order confirmation). A refund will be submitted on the original method of payment within two business days by our oneblowdrybar inc. corporate offices. Alternatively you may exchange the product for any other product of the same value or request store credit in the form of a gift card. We regret that customers may not return items purchased from other retailers.